●Customer support

How can wehelp?

Typical response: within two business days

01 — App support

Help with an app

Questions, bug reports or feature requests for any iOS or Android app published by Hive Asset Group, LLC. Please include the app name, your device and OS version.

support@hiveassetgroup.com
02 — Billing

Purchases & subscriptions

App Store purchases are managed by Apple. To cancel or change a subscription, open Settings → your name → Subscriptions on your iPhone or iPad.

Apple subscription help
03 — Privacy

Your data

Request access to, or deletion of, data associated with your use of our products. We respond to every privacy request personally.

privacy@hiveassetgroup.com

How quickly will I hear back?

We aim to respond to every support request within two business days, and usually much sooner.

How do I restore a purchase?

Open the app, go to its Settings or Paywall screen and tap Restore Purchases. Make sure you are signed in with the same Apple ID used for the original purchase.

Can I get a refund?

Refunds for App Store purchases are handled by Apple. You can request one at reportaproblem.apple.com.

How do I delete my account?

Where an app supports accounts, you can delete your account from within the app’s settings. You can also email privacy@hiveassetgroup.com and we will delete it for you.

Who publishes these apps?

Our applications are developed and published by Hive Asset Group, LLC, a private holding company. Our products are operated under their own brand names:

See our Privacy Policy and Terms of Use.